Frequently Asked Questions

Quick answers about ordering from Jawaad Perfumes: original perfumes, Cash on Delivery, delivery charges, delivery time and replacements. If your question is not covered here, message us on WhatsApp at +92 327 7786600 or email jawaadperfumes@gmail.com.

Are your perfumes 100% original?

Yes. Jawaad Perfumes guarantees the authenticity of every branded perfume we sell. Our catalogue of more than 1,100 perfumes comes from brands such as Lattafa, Armaf, Rasasi, Ahmed Al Maghribi, Dior, Versace and Giorgio Armani, and every bottle is the genuine product.

Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery all over Pakistan. When you order with COD, we call you to confirm your order before it is dispatched, and you pay when the parcel arrives.

What are the delivery charges and how long does delivery take?

Standard delivery is Rs. 299 per order, anywhere in Pakistan, and takes 3 to 4 working days after shipment. Within Karachi, express and same day delivery is available at Rs. 799, and express orders are paid in advance. There are no hidden charges: you pay only the amount shown in your order summary.

Do you deliver outside Pakistan?

No. We currently deliver within Pakistan only, because perfumes are treated as dangerous goods for international shipping.

How do I place an order?

Add your perfumes to the cart on this website and check out with Cash on Delivery or online payment. You can also order or ask for help on WhatsApp at +92 327 7786600.

What if my order arrives broken or damaged?

We will happily replace it free of charge. Contact us on WhatsApp within 24 hours of receiving your order, or email jawaadperfumes@gmail.com, and share a clear photo and video of the damage to the packaging or the product. Once verified, we arrange a free replacement.

Can I return a perfume or get a refund?

Because we sell imported perfumery, we cannot offer refunds once an order has shipped, and we cannot replace a product because of a change of mind or an incorrect selection. Damaged or leaking products are always replaced free, as explained above.

How do I choose the right perfume?

Each product page lists the fragrance notes, size and price to help you decide. Our Fragrance Journal also publishes daily buying guides and comparisons, such as the best perfumes for men, women, office wear and gifts, and our team can advise you on WhatsApp.

How can I contact Jawaad Perfumes?

WhatsApp or phone: +92 327 7786600. Email: jawaadperfumes@gmail.com. Address: Plot L22/3 First Floor, Block 2, FB Area, Karachi 75950, Pakistan.